1. Eligibility for Refunds
Refunds may be issued for items that meet the conditions outlined in our return guidelines, such as defective products, incorrect orders, or other valid concerns.

2. Refund Process
Customers must initiate a refund request by contacting our support team and providing proof of purchase. Additional documentation, such as photos of the item, may be required for verification.

3. Refund Methods
Approved refunds will be processed using the original payment method. Depending on your payment provider, the time to reflect the refund may vary.

4. Non-Refundable Items
Certain items may not be eligible for refunds, including custom or personalized products, clearance items, or products that do not meet return conditions.

5. Conditions for Refunds
Items must be returned in their original condition, including packaging, tags, and any accompanying documentation. Used, damaged, or altered items may not qualify for a refund.

6. Shipping Costs
Shipping costs are typically non-refundable unless the refund is due to an error on our part.

7. Changes to Refund Policy
We reserve the right to update or modify this refund policy at any time. Updates will be published on this page.