Delivery Policy
At Margjelo Filigran, we make sure that your orders are delivered safely and efficiently. Please review our delivery policy for important information about how we handle shipping and delivery.

1. Shipping Options
We offer a range of shipping options to suit your needs, including domestic and international delivery. Shipping costs will be displayed at checkout based on your location and chosen shipping method.

2. Order Processing
All orders are processed once payment is confirmed. Processing times may vary depending on the item, especially for handcrafted or custom-made pieces.

3. Delivery Times
Delivery times vary based on the shipping method selected and the destination. While we aim to guarantee delivery on time, please note that unforeseen delays may occur due to courier services, holidays, or other external factors.

4. Tracking Your Shipment
Once your order is shipped, we will provide you with a tracking number to monitor your delivery status.

5. Customs and Import Duties
For international orders, customs or import duties may apply. These charges are the responsibility of the recipient, and we recommend checking your country’s import policies for more details.

6. Delivery Address
It is the customer’s responsibility to provide an accurate and complete delivery address. Margjelo Filigran is not liable for delays or lost shipments due to incorrect address details.

7. Lost or Damaged Packages
If your order is lost or arrives damaged, please contact us directly with your order details. We will work with the courier to investigate and resolve the issue.

8. Special Delivery Instructions
If you have specific delivery requirements or instructions, please let us know during checkout or contact us directly.